#1 Appreciation: Find Merit in What Others Think, Feel, or Do—and Show It

Appreciation is a core concern. Everyone has a desire to feel understood, valued, and heard. If people feel honestly appreciated, they are more likely to work together and less likely to act hostile.

You can appreciate it by:

  • Understanding a person’s point of view;
  • Finding merit in what the person thinks, feels, or does;
  • Communicating your understanding through words or actions.

You may not agree with the other person’s point of view. That is fine. But you can understand it and acknowledge whatever merit you can find.

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