- Shorter, clearer conversations get results. It is easier than you might expect, and it all starts with the first minute. Creating the most effective first minute of any work conversation is a two-step process. Step 1: Frame the conversation in fifteen seconds or less. Step 2: Create a structured summary of the entire message you need to deliver.
- The techniques described in this book are based on the following core principles. You must prepare your audience to receive your message before you deliver it. People are busy, so you need to get to the point quickly. The most effective work conversations focus on actions and solutions, not on problems.
- It’s common to think “My topics are far too complex to be summarized in less than a minute.” but using the GPS method (Goal, Problem, Solution) you can do just that.
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