Instead of using words like “no” or “but”, agree with their ideas and add to them, and then improve and improvise how you can further move the conversation along.
- The ability to move others to exchange what they have for what we have is crucial to our survival and our happiness.
- The most effective salespeople are ambiverts, those who fall somewhere in the middle of the introversion-extraversion scale.
- The most effective self-talk doesn’t merely shift emotions. It shifts linguistic categories. It moves from making statements to asking questions.
- Elevate what you can do for them.