Consumer feedback platform Akosha has raised a total funding of $5.2 million from Sequoia Capital including a seed round that happened earlier, the company said.
The funding will be used to invest in technology and to expand its OneDirect Suite of enterprise solutions like customer service benchmarking, online feedback CRM, and reputation management solutions.
Akosha is an online consumer complaints forum. The company was founded in 2010 by Ankur Singla, a lawyer, formerly of Linklaters LLP and two others.
As of June 2014, it received over 790,000 customer service issues across sectors, it said. Akosha is one of the startups in our 2013 list of promising startups from India.
How Akosha Works