Barriers that prevent upstream thinking

Problem blindness. “This problem is inevitable.” You can’t fix a problem you can’t see.

a lack of ownership. “It’s not my problem to fix.” People resist acting on a problem because they may feel it is not their place. When no one owns the problem, it probably won’t get solved.


“I can’t solve the problem right now.” Researchers found that when people lack money, time, or mental bandwidth, the little problems take priority over the big ones. When people juggle many issues, they give up trying to solve them and instead adopt “tunnel vision.”

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