What Separates The Top 1% From The Bottom 99%? #ProductGeeks

Is it good design ? UX ? Downloads/Traffic? Well, actually no.

Brian Balfour, VP Growth, HubSpot shares why customer and user retention is the most important factor in traction and growth, the anatomy of retention, and strategies and tactics to improve and optimize the various pieces of retention.

Recommended watch for all ye #ProductGeeks.

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