[Edit Note: To understand how the technology landscape will shape up in the coming year, we spoke to Biswajeet Mahapatra, Research Director at Gartner. Edited excerpts follow.]

Biswajeet Mahapatra, Research Director, Gartner
Biswajeet Mahapatra, Research Director, Gartner

From a macroeconomic perspective, nothing drastically different from 2012 is going to happen in 2013. The US just got out of an election and in the first year of Obama’s second term, they are not likely to make drastic economic changes.

There will be a lot of push to optimise costs and to implement solutions that will help companies reach more customers. For an IT organisation, the same applies. Chief Information Officers will be under tremendous pressure to optimise cost and show more return on investment than before.

CIOs are going to look at sure shot technologies and also technology that will benefit the organization.

Top 3 Technology Growth drivers

As per our survey, for CIOs, Business Intelligence and Analytics will be very important. More and more people want to understand what their customers are like, their likes and dislikes. Companies already have huge amounts of data. The would like to understand customer requirements and product fit better.

Mobility will be second. For the first time, the number of tablets sold actually crossed the number of laptops sold. Right from banks, insurance companies, manufacturers to every other industry, companies want to mobile enable their services. This will lead to major opportunities. Gartner predicts that by 2013 mobile phones will overtake PCs as the most common Web access device worldwide and that by 2015 over 80 percent of the handsets sold in mature markets will be smartphones.

Cloud is at number three this year. From last year’s number one position, its gone down because there is a lot more understanding of what cloud can realistically do and the hype is gone now.

India Trends

Indian CIOs are also under similar pressures. But they will be spending their time and effort on different things. Data consolidation is one big trend. Companies will want to have their data in once place, neatly organised. Earlier, the utilisation was very low in Indian CIO organisations but now its under pressure. Indian CIOS are a lot more evolved on the regular day to day lights on activities. They will look at methods and packages to reduce this time and cost. They will look at open source, SaaS based solutions etc to deal with day to day activities better.

Virtualisation will be important for Indian CIOs because there are opportunities to reduce costs.

Social will not be a big thing for Indian companies yet. Its one of the things Indian organisations are different from global counterparts. Social is still a big no no in enterprises in India.

There are some smaller companies with very niche product focus which will look at the small and medium sized business. The SMB segment is looking to deal with smaller solutions which cost less and can be customised to their needs.

(As told to Jayadevan PK)

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