MobiKwik has launched its ‘Cash Pickup’ service, a facility that allows cash to be directly added to MobiKwik wallet. The service soon to be launched across all major cities in India is currently available in Delhi-NCR.
The cash pickup feature essentially provides millions of users without access to banking the opportunity to start making digital payments.
With this initiative MobiKwik’s 17 million users will now have yet another way to top up their wallet. The service, which literally brings the bank to a user’s doorstep, will also bring tremendous benefits to people who do not have access to bank accounts or credit and debit cards.
Cash pickup allows anywhere from Rs 100 to Rs 10,000 to be added to user’s MobiKwik wallet in real time. The users can then make payments across diverse use cases such as recharge, bills, food, travel & cabs, shopping, entertainment, money transfer, etc.
How Does It Work?
In order to use MobiKwik’s doorstep cash pickup service, users need to visit the CashPay tab on the MobiKwik app. The user’s mobile number is pre-filled and the exact location detected automatically. A click on ‘Request Cash Pickup’ will activate the nearest MobiKwik agent who then arrives within 30 minutes to process the request.
In parallel, the user also gets to view on the app the name and photograph of the agent responsible for the pickup. It’s mandatory for all MobiKwik agents to be dressed in uniform, which further helps in identification. To ensure safety of the users’ money, the process of cash pickup is OTP protected.