Zomato’s 10-mins food delivery: It’s time we discuss the elephant in the room

Zomato is launching 10-mins food delivery and is playing it super safe with the announcement.

The team (including Deepinder) is using the right language and is sharing the data points behind the decision, as we all know the raging sentiment against the model.

From the official announcement 👇

We deeply care about how we do what we do. So the first thing we told ourselves when we thought about instant food delivery was “no compromises”. We narrowed down to these eight principles around which we are building Zomato Instant– 

  1. (Almost) as affordable as home-cooked food
  2. Highest quality of fresh food
  3. World class hygiene practices
  4. Minimal use of plastic packaging
  5. Convenient packaging for quick/easy consumption 
  6. Traceable supply chain (v2)
  7. Delivery partner safety 
  8. Deep collaboration with restaurant partners – from their official announcement

These are great data points (well integrated frontend and backend), but the team, if they are really serious (and I am sure, they are) they should just focus on answering the most fundamental questions around the model.

What if the driver is delayed by a few mins? Will they be penalised? Who is going to pay the fine?
Most delivery companies have been completely opaque about this – but those in the industry know the dynamics (hint: it never works out well for the gig workers).

When your marketing promotion says ’10 minutes delivery’, clearly somebody is tracking that and has a KPI built around it.

When KPI fails, somebody will pay for the delay. Who is that somebody?

What if the driver meets with an accident?
Let’s bring the elephant in the room.

Every week, quite a few delivery drivers meet with an accident and ALL of such delivery companies have a defined protocol around it.

  • A quick replacement is always ready (there is enough supply of such talent) within a few minutes
  • There is a team which ensures news doesn’t reach the media.
    Media anyways doesn’t want to report such cases – after all, there is a lot of advertising money at stake.
  • And in most of the cases, there is not much of real-help given to drivers / families (unless social media catches the story).
    And that’s very rare.

    So far, we have heard of only 1 driver dying in a road accident in the last 8+ years of such businesses in practice. You see, the elephant?

No. the companies aren’t evil – but the system is designed to benefit only a certain set of individuals and not the ones who have to bear their hustle.

10-mins delivery increases the pressure on the driver – no matter what a company says, it’s the damn reality. We are just making it hard for the delivery ecosystem.

And it’s time we look beyond upside to the company (valuation), but also ask – what’s the downside for these gig-workers and what’s the course of action if something happens to them?

What’d Zomato do in such cases? There is no transparency (and it true for all such companies). And please note – a twitter thread won’t help – that’s just for the echochamber. Your drivers aren’t on twitter – and most don’t even know if at all the companies they serve have any insurance or healthcare policy in case of accidents or death.

What will help is a real skin in the game and a clearly laid policies that breaks away from the regular corporate BS of legal status of gig workers.

Till then, it is just a hustle by top management – and delivery workers are just a pawn to make that hustle (and valuation jump) happen.

India, on the verge of Brain Drain 2.0?

The first brain drain started in the 90s, when talented Indians left the country for better job opportunities.

The second brain drain has begun.

Brain Drain 2.0: Driven by ambitious startups

Just like getting a US job was a cool thing in the 90s, starting up is becoming that cool thing in India now.

Plus, the rise of two hot sectors, SAAS and Crypto have opened a new set of opportunities for Indian founders.

And to scale both of these businesses, India is turning out to be a bad choice of headquarters. Unless the products are meant for the Indian market, most SAAS businesses are HQed outside India now.

They struggle to sell in India and US anyways provide a great set of ecosystem of investors as well as customer base.

Ditto for consumer businesses wherein the propensity to pay is much higher (FWD product has >60% paying customers outside India) – but that’s something which is a function of market dynamics and govt can’t do much about it. But 👇

What about the Web 3 businesses?

The brain drain is absolutely crazy

Sandeep Nailwal, cofounder of Polygon

Practically speaking, you are doing an injustice to your ambition if you are starting a Web 3 business and you are headquartered in India.

While Web 3 provides a massive opportunity for any country to leapfrog, it also poses a lot of threats and mandates maturity (on behalf of the govt) to absorb the early chaotic days of Web 3 – could be from taxation, governance, legalities, cross-boundary payments point of view.

I want to live in India and promote the Web3 ecosystem, But overall, the way the regulatory uncertainty is there and how big Polygon has become it doesn’t make sense for us or for any team to expose their protocols to local risks.

Sandeep Nailwal, cofounder of Polygon / source

The govt’s indecision, lack of clarity and ever-changing rules is forcing founders to quit the country – and at max, use Indian talent as a back-office/development center.

Plus, the last regulation around taxation will also deter many to invest in Crypto, forcing the makers to move out of the country.

Dear Govt: What business are you in?

Government needs to understand its role – i.e. of being an enabler and not a blocker.

To stop brain drain 2.0, the government needs to let go of the insecurity associated with crypto and embrace learning from the other countries.

The time to act is NOW. A decision today defines the decade for this country.

How Reverie Language Technologies is democratizing digital businesses by integrating voice, video, and text #DeepDive

India’s local language market is booming and Reverie, which has been one of the earliest players in this space has not just seen the evolution of the market, but has also played a crucial role in growing the space.

NextBigWhat interviewed Reverie‘s Bhupen (Tech Manager) and Pranjal (AGM) to get a deep dive into this space . The interview takes a deep dive into the changing landscape of Bharat’s consumption market (voice, video and text) and how, Bharat focused companies can really accelerate their GTM plan.

The Bharat market has evolved over the last few years. Reverie has been an early player in this space. What are some of the trends you are seeing (in content creation, the evolution of formats)? 

Before the internet existed, the content creation was mostly published through the print media only (apart from people’s personal diaries and notes). Even the use of computers for content creation would depend on eventually printing and publishing (popularly called the Desk-Top Publishing). India adopted DTP widely and extensively. The Internet came to India in 1995 ; Websites and blogs evolved as digital publishing media.

As Reverie has observed, there have been serious changes in the way Indian language content has been created in the last decade. The internet runs on international standards. The international standards did not adopt Indian national standards that were used for Indian language DTP and other computer based content generation.

The Internet in India was without “any” Indian language ability for at least 15 years and gradually different languages have found support based on the priorities of Operating system makers.

Indian users already used to Indian tech and tools, couldn’t benefit from the same and the tech was never adopted by the international software makers. Indian users in the meanwhile have struggled and either adapted to English, learnt to write native languages in English script or just about starting to learn the use of native languages now.

Typing through English first keyboards being a serious difficulty, readership is disproportionately large compared to the content contributors. Large amounts of erroneous and mixed format content gets created (for example, all Indian languages written in English script spelling words in a variety of ways). With such a mix of content, there is no search engine or computing analytics that are able to help the Indian language content users.

Voice has been said to be an alternative and might seem like an easy tool, but there is very little use so far for voice as a content generation tool. It is still predominantly a search or an assistant interface.

These are perhaps the reasons why video content creation and consumption remains the fastest growing media in India compared to other geographies/languages- 

  • 70s till today Print medium – Continues to be consumed
  • 90s Content was there on Internet – Unicode broke this
  • 2000s Video, TV – People consumed TV in local language
  • 2020s Growth in digital media but still primary consumption is through video for entertainment, and less for educational purposes.

How has the consumption behavior changed over the last few years? 

With the pandemic, consumption of educational content has increased. 

The new initiatives to teach professional courses (Engineering to begin with) in several native languages has also led to the translations and publishing of technical course books. It is obviously expected that this will increase readership of academic courses in native languages in print and eventually on the digital media.

In spite of the market evolving in terms of content consumption, creating text content for the Bharat market still continues to be a challenge. What’s your take on this? How do you think this can be solved?

Literacy in India has crossed 75% with English literacy around 10%. While 100% of the 10% English literate are able to type, Indian language digital literacy within the 65% native language only literates is nearly nil.

Content creation for Bharat still remains a very big challenge. Most scholars and experts in various fields who  are proficient in expressing in native languages, do not type in a native language. Unless barriers to voluntary and spontaneous content creation can be minimised, this will remain an issue.

The problems are as enlisted-

  1. The physical keyboards on computing devices were borrowed from English typewriters and designed for English. They were not designed for Indian languages
  2. Indian languages are learnt and written (and hence typed) very differently from English. Since this is not taught at all, learning on one’s own on English first keyboards isn’t obvious and creates a barrier.
  3. No keyboard standards leading to multiple keyboard types. Indian language typing tool is the highest searched Indian language software. So, people continue to struggle and one is unable to teach another because they may have different keyboards.

The above said problems can only be resolved at a policy level change, where  India needs to own the internet.

Even multilingual content / discovery isn’t a focus among most Bharat startups. Tell us about Reverie’s product portfolio and how it can help startups who are building for Bharat. What are some of the use cases that Reverie is resolving.

In the last 12 years, Reverie Language Technologies has come to the forefront to fulfill language adoption through the entirety of a digital customer journey by integrating voice, video and text. Language adoption is now an integral part of digital customer experience and engagement. Reverie supports both enterprises and government agencies to build the multilingual enablement ground up.

Put together our product portfolio caters to the five  key stages of digital customer journey-

  • Awareness through localised and personalised customer communication.
  • Customer Onboarding via website , app, through video or voice.
  • Customer Engagement – post login interfaces for the digital assets , chat/voice bot enablement
  • Customer Experience 
  • Cross-selling and upselling through self-serve mode

Our modus Operandi –


As more and more people are coming online, it is important that companies speak in the language they understand. An average Indian would only know 2-3 languages and it will require a large talent pool to have their websites translated and managed effectively. This is where Anuvadak does its job effortlessly as a one stop solution for all the Indian languages.

A website can be localised without writing code. A website created in multiple languages becomes hard to maintain whenever the content is changed. Anuvadak takes care of detecting changes and automates updation of changes in all languages.

But, more importantly, any website today is valuable only if it can be discovered. Anuvadak makes a website in multiple languages, also SEO ready. Thus, it can be searched and discovered.

A javascript code is placed at the client’s end and all the translations are managed inside Anuvadak. This eliminates the need for a separate CMS for each language. We have thus far helped multiple clients across industries like e-Commerce, BFSI, Governments, Gaming etc.

Voice Suite

For any application/product that gets developed , the interface with which the app interacts with its users , is of utmost importance. With so many people via multiple devices, coming on the internet for the first time , product developers need to innovate user experience keeping in mind the newness and the maturity cycle of such users. Over the years Reverie’s voice suite has been matured enough to enable end to end (from discovery- to command / inquiry to transaction) fulfillment through the voice channel be it automated IVRs or multilingual chatbots enabled on WhatsApp, website or in-app.

The voice suite comprises three key APIs- Speech to Text  or Automated Speech Recognition, Natural Language Understanding (NLU) and Text to Speech. 

Our voice suite also empowers customer education and communication through video localisation. 

Transliteration API

To ensure that everything is not lost in translation, our Transliteration API is built for Industry-specific, multilingual vocabularies for high accuracy. The API also has the Unique ability to handle ambiguous words.

It is trained for Proper nouns conversion like names of people, brands, stores, clinics, addresses – all location details, food items – grocery lists, restaurant order lists. 

Transliteration API, also supports media conversion like lyrics conversion to multiple languages, movie and song details.

Be it a startup or a corporate, launching digital products in different geographies with local flavor continues to be a challenge. What do you think can help accelerate this? 

We feel it’s more of a mindset and perception challenge, and the trend is to create a product in English and then adapt the same for Indian languages or other geographies. We believe that thinking about the geography ground up, will help eliminate challenges, and in fact liberate the development team and in the process accelerate building for Bharat which is India inclusive.

What’s your take on the next 3 years of building for Bharat market. How will the digital landscape evolve?

It is hard to predict because India is facing changes on multiple fronts and there are many factors influencing the changes. The pandemic itself has fueled behavioral changes in how people accepted and engaged on the internet. But, the internet is still a difficult medium for non English users. The huge demand and influx of non English Indian users accelerates the focus on making the internet friendlier for Indian users in local languages.

With professional education initiated in non English languages, it will also spawn creation of textbooks, guide books, tutorials, evaluations and a variety of educational tools in Indian languages. More importantly, within the next three years, we should also expect to see a lot of people using local languages as the language for business. With voice and other technologies advancing to make Indian language engagements easier, this will continue to accelerate.

Government To Set Up Research Wing To Boost Information Dissemination

Government plans to set up a research unit to back up policy decisions with well researched data.

The government is planning to set up a research unit within its information dissemination wing – Press Information Bureau – through which it aims to strengthen daily content generated by official channels with well researched material on all significant policy decisions.

The idea behind a research unit is to ensure that all official information which PIB generates through press conferences, official handouts as well as through its social media handles, is backed with well researched and factual data, which can effectively help in dispelling any kind of lack of information or misinterpreted data, sources aware of the development said.


Walmart-owned PhonePe gets AA license from RBI

  • Walmart-owned digital payments service provider PhonePe group on Thursday said a fully owned subsidiary of it has received an in-principle approval from the Reserve Bank of India to operate as an Account Aggregator.
  • PhonePe Account Aggregator Pvt Ltd has secured a license which will let the Bengaluru-based startup launch its AA platform.
  • AA platforms house the ability to enable free and instant exchange of financial data between the Financial Information Users and Financial Information Providers with due consent from customers.


IIT Madras & IBM Collaborate For Programming And Data Science Course

  • IBM experts will be co-offering a Quantum Computing course on the NPTEL Platform and augment select NPTEL courses such as Data Science and AI with technical inputs to provide students with a current industry perspective.
  • Experts from IBM will also conduct technical sessions for NPTEL partner colleges through their local chapters and for the IIT M’s Online BSc Degree program.
  • In May 2021, IBM announced a collaboration with IIT Madras to provide faculty, researchers, and students with access to IBM’s quantum systems, accelerate joint research in quantum computing, and develop curricula to help prepare students.


MeitY Startup Hub, Paytm to launch programme to support deep-tech startups

  • Digital payments and financial services firm Paytm on Thursday said it has signed an agreement with IT ministry’s startup hub to scale deep-tech startups by providing access to platform, knowledge series, experts, resources, and larger community of stakeholders.
  • The collaboration also focuses on fostering partnerships with incubators, accelerators, investors, offering a startup toolkit to solve payments, distribution and growth challenges for early stage startups.
  • Ministry of Electronics and IT senior director of Innovation and IPR AK Garg said Meity Startup Hub, through its association with Paytm, aims to build a strong deep-tech startup ecosystem by providing support for the path-breaking, solution-oriented innovators.


Google ties up with fintech to let its users open FDs on GPay

  • Google has teamed up with Setu, a fintech specialising in providing application programming interfaces, to allow its users to book fixed deposits through Google Pay, a person with knowledge of the matter said on the condition of anonymity.
  • In the initial roll-out, FDs of Equitas Small Finance Bank will be offered for up to one year.
  • The beta version of the API offers FDs of various tenors including 7-29 days, 30-45 days, 46-90 days, 91-180 days, 181-364 days, and 365 days, with interest rates ranging from 3.5% for the shortest FD to 6.35% for the one-year FD. According to media reports, Google Pay has 150 million monthly active users in India.


Govt to launch incentive scheme to support 75 startups in telemedicine, digital health

  • The government will soon launch a special incentive scheme to support 75 startups in areas of telemedicine, digital health and artificial intelligence, Science and Technology Minister Jitendra Singh said on Wednesday.
  • Singh exhorted senior officers to make efforts to reduce turnaround time while supporting startups to retain the edge over the private sector.
  • From supporting less than 50 biotechnology startups in 2012 with innovative funding of less than Rs 10 crore, BIRAC is now funding over 5,000 biotechnology startups with over 2,500 crore, it said.


e-RUPI: Here is what you need to know about

What is this e-RUPI? The nature of the eRUPI is like a voucher. It is a one-time cashless. Also, a contactless digital payment mechanism. Users don’t need any card, payment app, or net banking to redeem the voucher. 

e-RUPI, a new digital payment mode was launched on Monday. In this thread🧵, we are going to talk about this initiative in detail. (1/n)
Objective: We know that the people who need welfare assistance don’t always receive it, which shouldn’t be the case. The government have come with different initiatives to curb the leakages in the delivery of welfare services. E-RUPI is the latest one. (2/n)
What is this e-RUPI? The nature of the eRUPI is like a voucher. It is a one-time cashless. Also, a contactless digital payment mechanism. Users don’t need any card, payment app, or net banking to redeem the voucher. (3/n)
Ways to receive E-RUPI There are 2 ways to take e-RUPI: 1. QR code 2. SMS. So, there is almost no possibility of e-RUPI getting misused. (4/n)
The beneficiary will get either a QR code or SMS to their phone. They can later use e-RUPI to avail medicines and other support facilities under different government schemes. (5/n)
Safety: The payment is considered to be safe as it is prepaid in nature. (6/n)
One can only use the voucher for the intended purpose. For instance, E-RUPI meant for medicines 💊 or getting medical services can only be used to buy medicines and get medical services. The beneficiary cannot withdraw cash or transfer it to anyone. (7/n)
Cryptocurrency?? Let’s put it to rest. It is not cryptocurrency. It does sound like one, but it isn’t. It is a prepaid voucher that aims to provide benefits directly to the beneficiaries without any bank account or payment app. (8/n)
National Payments Corporation of India (NPCI) along with other government departments have developed e-RUPI. (9/n)
This was a short gist that on E-RUPI. We hope you liked it. Don’t forget to retweet this post to your followers. Let me know your thoughts on E-RUPI. Thanks for reading. 😀 (10/10)

Zomato IPO: How much appreciation can one expect? [Hint: The devil is in the details]

If this was not enough, there is another devil in details. The company changed its revenue recognition method midway. Earlier, Zomato counted delivery charges as revenue & netted off the discounts. Since Oct 2019, it converted to a “pure tech platform provider”, whatever that means

Anurag Singh
1)#ZomatoIPO : LONG THREAD: Once in a decade opportunity…. for some? Is the IPO the golden opportunity for investors, as claimed by many? How much appreciation can one expect? A multi-year holding story or just a listing pop. This time it’s different, or is it? Let’s evaluate:
Hmmm, so valuation in Jan 2020 was abt $ 3.0 to $ 3.5 BN. That’s the rate at which Alibaba & Uber bought the stake, just before the pandemic. That grows to $ 8.5 BN in just 18 months ?.Did the market potential change so fast ? What changed ?
What’s more surprising is that the SAME investors are investing money at $ 3.9 BN & then at $ 5.4 BN ie 40% higher in just a span of 2 mths !! Well, if the owners have to sell something 3 times the price in 18 mths, they have to send “signals” that the venture is worth that much
So why did the revenues drop in FY2021 ? Company says – covid lockdown impacted business. Surprising, since online giants grew faster in pandemic. And why should the average order size drop? More importantly, why did new restaurants enrollment didn’t increase much from 143 K odd?
On monthly active users of 42 Mn, do you know that only 52% are from India & rest come from outside? No profitability details are provided for that analysis. We don’t know if global expansion is providing user base growth until IPO without any profitability. Try analysing that.
So Revenue now is the platform & facility fee provided to “delivery partners & restaurants”, & all promotions are included in advt/sales promotions expenses. Now how do you compare FY21 & 20 sales ? Isn’t it prudent to disclose revenues in both old & new methods of accounting?
Add this Rs 2500 crores to FY21 & the losses will be MORE THAN those in 2020. Vola….reduce sales promotion expenses in listing year & show a much lower loss. Agreed that sales is also lower but as discussed, revenue recognition changed midway so what sales do we compare with?
And what is this EPS calculation above ? When profits go up, EPS improves. Here we have losses. But the share base is also 25% up from FY 2020. So EPS (Loss) per share looks smaller than it actually is. As you can see, it is meaningless to compare EPS loss on increased share base

This gaming app, Genshin Impact is approximately making $6mn monthly in India

Maybe its too early to say it but if Casual RPGs are finding acceptance among Indian users then this might be a genre to watch out for – Strategy RPGs like Lords Mobile have already found a passionate user base in India – Casual ones can open new doors.

Anuj Tandon
People might argue this is because of Massive global UA being done by the game – sure UA is all good but Indians paying $6 Mn monthly run rate for Zelda-esque casual open world RPG with Asian art style game was not in anyone’s 2021 memo list. (2/n) #IndianGaming
The game is super polished – hard to master – probably easier to pick up than most RPGs – maybe that’s what’s working for it in India – more than that if this trends sustain it shows maturing of Mobile Indian Gamers. (3/n) #IndianGaming
No one in Indian gaming industry would have thought in early 2018 that a certain 1 GB mobile game in “Battle Royale” would take over the Indian gaming but Battlegrounds IP literally built the midcore gaming market in India – its easy to miss these pivots. (4/n) #IndianGaming
Maybe its too early to say it but if Casual RPGs are finding acceptance among Indian users then this might be a genre to watch out for – Strategy RPGs like Lords Mobile have already found a passionate user base in India – Casual ones can open new doors. (5/n) #IndianGaming
The Bad: Our game development ecosystem in India still needs more maturity to take advantage of these trend changes. As a development ecosystem we have already proved we can do Casual, Social Casino, word games, Sports genres but.. (6/n) #IndianGaming
… it seems consumers are maturing faster in their gaming preferences than the ecosystem. Bolder gaming bets at a large level by Global, Local and all game developers & publishers in India needs to be supported, encouraged & invested in. (7/n) #IndianGaming
There are Independent Games like Raji – we probably need 10-12 attempts like these happening in a year across India to galvanise the local ecosystem (easier said than done) but unless that happens in the next 2-3 years… (8/n) #IndianGaming
…we will still be searching for “Identity” of the Indian Gaming market – Local IP is super important in galvanising support across the board for any entertainment sector but the consumer will not forgive lesser quality – due to their global exposure. (9/n) #IndianGaming
Needless to say these are my personal thoughts as an active participant in the Indian gaming ecosystem – hopefully the Zynga Alumini exits (Moonfrog & Playsimple) and with so much capital coming in the Indian Gaming – brighter days lie ahead. Fin. (10/10) #IndianGaming

Pandemic 2.0: List Of Resources Helping Migrant Workers During COVID-19!

Several states have started imposing lockdown again and — and to avoid any travel restrictions, a lot of migrant workers are going back to their hometown. According to the district administration of Ghaziabad, 77,000 migrant workers were sent home in over 1,500 buses on Apr 20, 2021.

Unfortunately, Ghaziabad is not the only city witnessing a mass exodus of migrant workers right now. People all over from Delhi, Gujarat, Andhra Pradesh, Maharashtra, etc. are going back to their homeland — to avoid what they faced back in 2020. 

Like in 2020, several individuals and communities have come forward helping migrant workers to ensure safe travel for them.

NextBigWhat decided to bring you everything in one place. Following are some of the resources — active & verified — which are helping migrant workers, the less privileged section and people in need.

Organizations working towards supplying daily essentials and help

1. Born to Win

This Chennai based foundation started “Feed the needy” mission for COVID-19 relief — it provides food, ration and essential commodities to old-age homes, orphanages, migrant workers, rural areas, and the homeless.

Operational area: Chennai
E-mail: b2wborntowin@gmail.com 
Website: www.b2wfoundation.org 

2. Indian Centre for Development & Rights (ICFDR)

ICFDR distributes essential ration kits that can last for about 30 days to needy people. They have already distributed 2500+ ration kits and impacted over 3000 people.

Operational areas: Delhi, Bareilly, Badaun, Dehradun, Chennai, Salem, Itanagar, Pune, Jaipur and Lucknow
E-mail: reachus@icfdr.org 
Website: www.icfdr.org 

3. For Daily Wagers

It acts as a platform to connect a donor with a beneficiary in need to send essential items to them. The donor is supposed to place an order of groceries through a third party online platform and get it delivered at the provided address. The team of volunteers stays in touch with both the beneficiary and the donor throughout the process to ensure the delivery reaches every beneficiary assigned by the team. 

Operational areas: Delhi & Mumbai
Contact Person: Rehan Gupta
Contact Number: +91 9967135518
Website: www.fordailywagers.com 


SOUL is a non-profit Charitable trust, working on feeding daily labours in/ around Kolkata and Sundarban in West Bengal. Under the program “LunchBox For Hungers”, they have distributed free lunchboxes along with evening meals to tribal people of Sundarban and daily wage earners in Kolkata and outskirts.

Operational areas: Sundarban, Kolkata and Jhargram in West Bengal
Contact Person: Subhankar Banerjee
Contact Number: 9836253999
Website: www.teamsoul.org

5. Humanity First

It helps the needy and underprivileged in several parts of the country. So, far, their team has helped with donating grocery items, masks, sanitizers, gloves and drinking water etc.

Operational areas: Kerala, Karnataka, Telangana, AP, Tamil Nadu, Himachal Pradesh, Coimbatore, Orissa, Kolkata, Delhi, Punjab, Gujarat, UP and Kashmir
Contact Person: Shameem Ahmad
Contact Number: 9988991775
E-mail: humanityfirstind@gmail.com 

6. Rasoi on Wheels

A mobile kitchen service that is providing packed meal boxes to the less privileged section of our society. For the COVID-19 crisis, it is working closely with groups and organizations to provide cooked meals and dry rations to daily wage labourers in Delhi-NCR.

Operational area: Delhi
Contact Person: Atul Kapur
Contact Number: 9811015420
Website: www.rasoionwheels.com

Organizations working towards skill development and creating opportunities

7. PanIIT

It is a group of all IITs’ alumni that works towards offering skill development programmes to vulnerable migrant labour. It aims to enhance the incomes and livelihoods of the undeserved.

Website: www.paniit.org 

8. Aajeevika Bureau

This Udaipur based not-for-profit provides job opportunities to the rural poor; especially migrant workers who move to cities in search of employment. The daily wage and migrant workers are connected with job providers and issued with an identity card so that they have access to all government schemes and initiatives.

Website: www.aajeevika.org 

9. Khalsa Aid

The UK-based humanitarian relief organisation is working around the clock to distribute langar and ration kits among the needy, migrant and sanitation workers. In 2020, close to 32,000 Khalsa Aid volunteers were on the ground, working across the country

Website: www.khalsaaid.org


Andhra Pradesh: 9177611110
Assam: 8527612266/ 9622989797
Bihar: 9431815833
Odisha: 9437210000
Uttar Pradesh: 9871115034/ 9437210000
West Bengal: 9830154101

For more details, visit: www.dailywageworker.com/migrant-helplines

PS: We’ll keep updating this list with the latest data and resources. Let us know if you want us to add something in particular that’s helping migrant workers. #StaySafe #MakeAnImpact #TowardsABetterWorld 

ALSO READ: Pandemic 2.0: List Of Coronavirus Resources You Need To Know About!

Pandemic 2.0: List Of Coronavirus Resources You Need To Know About!

Coronavirus 2.0 is at our doorstep — much stronger and deadly than last time. And while the government is trying to do every possible thing to curb it off (well, let’s assume), there are fallback, and people are losing their lives.

To fight this at a societal level, several individuals, communities, and nonprofits have come forward to help and assist in almost everything. Unfortunately, very few people are aware of these initiatives.

NextBigWhat decided to bring you everything in one place. Following are some of the coronavirus resources — active & verified — which you may refer to and share with those in need.

For COVID-19 bed availability details:

  • Near Terminal 1, Next to Raksha Sampada Bhavan.

The Corona patient needs to carry his/ her Aadhar Card & Positive RTPCR report for admission. The officers incharge of this facility are Maj Gen Bhatia, +919654895961 & Col Gulshan Saini, +91 99686 56990. Everything is FREE.

For all the updated information of COVID-19:

These websites have information about fever clinics, oxygen cylinders, COVID hospital’s, ambulance services, bed availability, guidelines, govt orders, notifications and COVID-19 burials. 

Consolidated list of plasma resources for those in need in India:

COVID-19 plasma donor – recipient help group

1) KAB Welfare Foundation : 9810063261

2) NDTV plasma donation initiative
Email: feedback@ndtv.com
WhatsApp : 9910668811

3) Panthak Saanjh Initiative
Arranging donors for the patients at the time of emergency
Sunny Khera: +91-9999992492
Gurbrinder Singh: +91-9958525752

4) All India group

Coronavirus resources: for medical and plasma requirements:


For becoming a potential plasma donor:


For sanitized and well-equipped ambulances with ventilators, within 15 to 20 minutes across Mumbai, Pune, Delhi and Bengaluru:

https://www.gethelpnow.in/ [88 99 88 99 52]

Oxygen & Medicine Availability – City Wise:


List of NGOs providing relief during COVID-19 across India:

Anyone requiring injection Remdesivir can get @ Rs 899/- as against Rs.4000/- charged by medical shops. 

Pradhan Mantri Bhartiya Jan Aushadhi Kendra Borivali West

Shop No 4, Bethlehem Apartments
Near Domino’s and Bhagwati Hospital
SVP Road, Borivali West
Mumbai – 400103

Store Timings:
9:30 AM to 9:00 PM (All days open) 
Phone and WhatsApp Number – 9969308613
Direct WhatsApp link – http://wa.me/919969308613
Landline Number – 022-28943789
Contact Person – Vijay Gosar

Documents required:
1) Patient’s Aadhar card
2) COVID-19 positive report
3) ORIGINAL Doctors prescription 
4) Aadhar card of person taking medicine

PS: We’ll keep updating this list with the latest data and resources. Let us know if you want us to add something in particular. #StaySafe #StayHome 

After newspapers, news channels are seeking compensation from Google (over lost revenue)


“Advertising revenues form the backbone of the news broadcasters,” said Rajat Sharma, president of NBA (News Broadcasters Association), in the letter. “However, they (news broadcasters) are seeing their share of the advertising pie shrinking in the digital space, since technology giants are taking away the major chunk, leaving news broadcasters with a nominal share.”