It is like any other day for Vishranti Jadhav. After finishing her daily chores, she heads for work. She is a teacher at Ketkipada BMC School in Borivali. COVID-19 has completely changed her life and the way she used to teach kids.

But what remained the same was the josh, the temperament and the dedication to influence people’s lives in a better way.

Hence she, along with 500+ other civic teachers, joined hands together to fight the deadly coronavirus in her own way!

“I cannot find a bed for a patient!”
“Help us locate an ICU bed!”
“Where can I get the vaccine near my residence?”

These are some of the queries the 45-year-old comes across nowadays. And as mentioned, she is not the only one.

As of this writing, 547 civic school teachers across the city are working at BMC’s war rooms to assist COVID-19 patients!!

As the summer vacation has already started for schools, all the civic teachers have been assigned to COVID-19 related work.

These teachers are working under the guidance of medical and administrative professionals and are generally the first point of contact between COVID-19 patients and the healthcare system. And they are responsible for everything — from managing angry and hopeless citizens to pacifying struggling patients and their families to responding to calls filled with gratitude — they are responsible for acknowledging every single call.

“Some of the calls really shook us, especially when the callers would almost beg to locate an ICU bed for their loved ones, and we were helpless. We were noting down all requirements and connecting them with vacant places wherever possible,” said Priya Sawant, another civic teacher from Ashokwan Municipal School in Borivali.

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“The wife tested positive, but since she had absolutely no symptoms, the doctor asked the couple to remain home-quarantined. The woman was really stressed after knowing all other things happening around, and her husband asked me to talk to her to calm her down. I was tense thinking if I would really help her calm down, but after speaking to her, she felt relieved,” said Vishranti Jadhav, who did not fail to provide mental support to her callers.

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“This was a completely different experience where we felt a great sense of social connection as we helped callers meet their needs or resolve their Covid-19 disease or vaccine-related queries!”

said another teacher, Krishna Yadav.

“They have the experience of handling a class full of children from different psychological backgrounds, and it has really helped at COVID-19 war rooms. A total of 547 teachers are appointed to do this work,” said BMC’s education officer, Mahesh Palkar.

In a city that is one of the most active hotspots of COVID-19, several teachers are working every single day without expecting anything in return. They are posted in the war rooms for a 15-day duty chart on rotation for almost four to five hours daily.

There is something called ‘going beyond work calls’, and these teachers are going beyond their assigned roles every day. In a time when people are struggling for a hospital bed and world’s most common chemical, oxygen, even an “everything will be fine” sounds nothing less than a bright light!

A warm tribute and salute to these people who we do not really think about in our daily lives — every bit matters — and every story deserves to be heard! #CovidWarriors

ALSO READ: Meet the samaritans providing meals to needy and COVID-19 patients for free!

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