I almost cringed writing that heading. We are born humans, we grow up as humans, yet as soon as we enter the corporate world we become robotic. We are obsessed with following the other companies, mostly the larger ones, and doing things like they are supposed to be done. So here I will discuss some quick ways in which you can make your company human again.
The teams at Drift, SurveyMonkey Audience, Salesforce, & myclever have teamed up to create the definitive report on chatbots for 2018. The 2018 State of Chatbots Report from Drift