Complexities can add additional

Complexities can add additional stress, taxing a leader’s conflict capacity. 

A key skill for expanding conflict capacity is learning how to self-regulate before engaging in difficult conversations. 

When we’re angry, we lose the ability to think critically, and we react emotionally by sending a terse email, shouting, or avoiding altogether.

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I have no doubt about the effectiveness of this concept, for I have seen it work so often that my enthusiasm for faith power is absolutely boundless”
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