They happen when we are seeing the situation from our own individual perspective rather than seeking to understand the other person’s point of view.
For example:
- Assuming others see, feel and think about the situation exactly as we do; this prevents us from trying to understand it from their perspective.
- Failing to realize that fear, trust, and distrust change how we see and interpret reality.
- Being unable to see something from someone else’s point of view if we are fearful or upset about a situation.
- Assuming we remember what others say, we actually remember what we think about what others say.