A delayed response to your customer’s query, would not only lead to frustration but worse can also lead to losing the customer. Well, who wants that?
DiscoveryAI is a platform for e-commerce sites to automate customer support and product search conversations across multiple channels, like Webchat client, Facebook Messenger, Shopify, Zendesk, and others.
With DiscoveryAI, you can offer customer support and shopping assistance on product search, and product related queries and in the post-sale, it offers assistance with order tracking, returns & refund status, delivery locations and more.
To know more, watch DiscoveryAI pitch at UnPluggd 2016 Winter Edition!
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