This startup by Pune & Delhi based Sleek Web Pvt. Ltd was launched earlier this month and has has a delivery network service to 4000+ cities.
The big question that worries most people while sending a courier is about the reliability of the service provided. People sending couriers usually have had the experience of couriers being delivered late, damaged, or tampered with, and in some cases even lost in transit. To solve this issue, the startup has provided its customers with online tracking system. The customers are also notified upon delivery of the courier via sms/Email. Larger service providers and India Post which handles a large number of parcels already have online tracking.
We tried booking a parcel from Bangalore to Bombay. The price quoted was
Rs 120 60 which seemed expensive compared to services like Professional Courier which charges Rs 45 for the same. With the availability of other established courier services providing decent service without door pickup at cheaper prices, customers might not be willing to pay the premium for apnacourier.com services. The company could also improve on the delivery options as a lot of clients go for overnight and next day delivery options nowadays.
With companies like Jabong providing third party logistics services for merchants and online retailers, who are major users of these services, apnacourier.com will be up against the big boys. The startup will have to heavily differentiate from the others if it wants to make a dent in the organised courier market estimated to be worth over Rs 8,500 cr.
The website has a very clean and intuitive interface making it very easy for customers to get a quote and then book the courier in easy steps. All a customer need to do is check for a quote and book the parcel. Booking was done in a few simple steps and there is also a very handy Pin Code search function to assist you. Payments can be done through Credit Card, Debit Card or Netbanking. Once booked, the courier is picked up in 24Hrs. Delivery time varies from 1-4 days depending on location. Currently expedited courier is not available and standard courier is the only service available.
Give ApnaCourier a spin and let us know what you think.