I’ve generated over $75 million with email marketing and sent over 1 billion emails in my life – Chase Diamond
I’ve generated over $75 million with email marketing and sent over 1 billion emails in my life. Here’s the 20 biggest mistakes I’ve made (so you don’t have to):
1. Spamming discounts There are so many more ways to sell that’s not your typical discount: -Product bundles -BOGO -Give them credit to your store -Buy 1, Gift 1 -Giveaways -Cashback -VIP Programs -Vouchers and coupons -Joint promotions -Contests -Referral commissions Try them
3. Weak subject lines Subject lines are one of the most important pieces of getting people to open your emails. I’d rather have a decent email with good subject line. Than a good email with a decent subject line that people won’t open/read.
4. Misleading or non-descriptive subject lines Contrary to this, there are other subject lines like “yo” or “hi” that might get tons of opens, But don’t drive many sales, The balance is between the two.
5. Sending emails to everyone Inside your list, Some people bought one item Some people bought every item Some people don’t ever open Some people just joined It makes no sense to send them all the same content & offer Segment accordingly.
7. Focusing on too many things Don’t sell more than one thing. Don’t focus on more than one idea. Don’t include more than one topic. Don’t introduce more than one problem. Don’t show more than one solution. Every idea you introduce cuts the effectiveness in half.
8. Not using a second subject line You have a subject line and a preview text. The subject line makes them stop. The preview text makes them curious. Killer combo.
9. Speculating Every single one of your marketing problems can be solved by not speculating and testing it out. Stop thinking. Start testing.
10. Selling a product Email doesn’t sell only a product. It also sells a click. Leverage your email + landing page to drive the conversion. Emails job is to take the most qualified and eager prospects to a link. The email framing paired with the lander drives the sale home.
11. Worrying about unsubscribers Some people will unsubscribe. That’s just how it works. In fact, I’d say that if you’re not getting any unsubscribers you’re not selling enough.
12. Writing like a robot If you read your email out loud and it doesn’t sound like a human, Chances are you have to rewrite it.
13. Not having a flow for everything Just joined? What happens next Just bought? What happens next Hasn’t opened an email in 30 days? What happens next You can’t work when you sleep, but your systems can.
14. Not hyping my offers You can’t hype all the time. But if you have a big holiday coming up e.g. Christmas + New Year’s You can hype your offer starting at the beginning of December so you don’t get lost in the noise.
15. Being too predictable Every once in a while I’ll send my subs an interview or a free gift It’s just a nice little surprise that makes them feel good And something that could’ve got me a lot of goodwill if I started earlier
16. Beating dead subscribers Stop sending emails to people who haven’t opened them in a while. They’re not gonna buy and you’re just asking to be in the spam folder.
17. Not proofreading Ever sent an email without proofreading it and end up saying complete nonsense? Been there. Done that.
18. Not being consistent Even if your emails are not that good. Even if you know you could do better. It’s way better to send ok emails consistently than great emails inconsistently.
19. Not being empathetic When someone joins they want to know who you are When someone buys they want to know when their package will arrive Think about what makes sense during the customer lifecycle and give them that When in doubt, be a human
20. Not selling enough Rule of thumb: People who already bought from you trust you more than people who haven’t So you can sell them more (expensive) things Selling too much can hurt your business, but so can not selling enough