eTechies, managed IT helpdesk for SMB and Consumer segment has raised Series A, $2mn funding from Inventus Capital Partners. eTechies.in is India’s first organized “Door-step, Online and phone” technical support & repair service for Desktops, Laptops, Printers and other digital devices and earlier raised angel money from Rajan Anandan, Google India head.
If you look at the IT cost of SMB segment, almost a half goes in procuring PCs/Laptops and networking solutions and almost 20% goes towards servers, printers and peripherals – a branded support/service surely has a huge growth opportunity in India.
“A service platform unavailable to Indian consumers & SMBs till now, eTechies.in provides instant support at the door step or remote over the internet with capabilities to service, support, and repair computing devices like PCs, MACs, Servers, Printers, Routers, iPads, etc.” Rohit Chaudhary, Co-Founder & CEO, eTechies.in. “While the Consumers & SMBs so far had to rely upon the disorganized service providers offering limited tech support & without the surety of timely professional services and accurate resolution to problems; eTechies.in offers cost effective professional full suite of end-to-end service, support and repair. For SMBs, where manpower cost is a major hindrance towards setting-up efficient internal IT teams, eTechies.in steps-in to provide holistic and customized IT solutions and support. With certified trained engineers, eTechies.in attends to and helps resolve problems within stipulated enterprise class SLAs, never before experienced.”
John Dougery and Parag Dhol of Inventus Capital will join the eTechies’ board.