There surely is need for managed IT helpdesk & technology support for SMB plus consumer segment in India and eTechies.in, a Delhi based startup has announced their first round of funding today.
While the SMBs so far had to rely upon the services under the aegis of annual maintenance contracts (AMC), without the surety of timely professional services, eTechies.in brings cost effective professional services for full IT end-to-end service and support in Delhi and NCR. For SMBs, where manpower cost is a major hindrance towards setting-up efficient internal IT teams, eTechies.in steps-in to provide holistic and customised IT solutions. With certified trained engineers, eTechies.in will attend and help resolve problems within stipulated enterprise class SLAs, never before experienced.
If you look at the IT cost of SMB segment, almost a half goes in procuring PCs/Laptops and networking solutions and almost 20% goes towards servers, printers and peripherals – a branded support/service surely has a huge growth opportunity in India.
eTechies.in already have both online & feet-on-the-street service teams covering entire Delhi NCR region and is on plan to establish a pan-India presence by the end of next fiscal. The company has raised investment from Rajan Anandan, former Managing Director of Microsoft India and Country General Manager of Dell India.