Facebook has not only been collecting its users’ personal audio snippets but has also been found getting them transcribed from external contractors. These conversations were picked from Messenger app from the accounts which had given a consent to transcribe their chats.
Facebook, however, never disclosed to the users that their audio clips will be made available to third parties for transcription. It has now ‘paused’ the human review process. Earlier Google, Amazon and Apple were caught listening to users’ voice data.
It is not the social network’s first tryst with user data privacy. The company has been accused of sampling user voice data without consent to push targeted advertisements.