WhatsApp has over 1,000 contractors moderating content, including private messages and media: Investigation Report

  • Deploying an army of content reviewers is just one of the ways that Facebook Inc. has compromised the privacy of WhatsApp users.
  • These contractors pass judgment on whatever flashes on their screen — claims of everything from fraud or spam to child porn and potential terrorist plotting — typically in less than a minute.
  • WhatsApp’s increasingly aggressive business plan is focused on charging companies for an array of services – letting users make payments via WhatsApp and managing customer service chats – that offer convenience but fewer privacy protections.
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