RSS, West Bengal and Duplicate Accounts: What the Facebook Whistleblower Complaint Touches Upon

In a complaint on how the social media platform “Promotes global division and ethnic violence”, lawyers for Haugen cite internal company documents to claim that “Political sensitivities” prevented Facebook from categorising or providing a designation to “This group”, in what appears to be a reference to whether greater monitoring was required for RSS-connected content.

The complaint relays what appears to be the results of a sampling survey done by Facebook in West Bengal.

The document also blames the company’s lack of technical ability to track this type of content in local Indian languages: “Our lack of Hindi and Bengali classifiers means much of this [anti-Muslim] content is never flagged or actioned.”

In one section on this, an internal company document called ‘Lotus Mahal’ is cited to claim that Facebook officials are well aware of how the BJP IT cell uses SUMAs (Single User, Multiple Accounts) to propagate narratives.


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