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25% Failure Rate For IRCTC Transactions [March 2011 Report]

IRCTC is India’s largest ecommerce site and the site contributes ~14% to Indian railways revenue. The failure rate for IRCTC transactions hovers around 25% and among the credit/debit cards, ICICI turns out to be the best performer (79.55% success rate), followed by HDFC.

In total, IRCTC witnessed 11530099 transactions out of which 8652518 were successful (i.e. 75% success rate).

  • Failure rate for Credit/Debit card transactions were 24%
  • Failure rate for Net Banking transactions were 32% (Rajasthan Bank leads the race with 59% failure rate).
  • As far as cash cards are concerned, failure rate stood at 13%.

Given the recent fiasco over ccavenue hacking, do you think it will impact the ecommerce business in India? After all, ecommerce is a lot about trust and convenience – and both of these aspects aren’t being fulfilled by the existing players.

» Download IRCTC March 2011 data.

Recommended Read: 10 Things You Need to Know Before Signing up with a Payment Gateway in India

Also see: IRCTC banner ad rates

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