https://www.news18.com/news/tech/fastags-have-actually-increased-waiting-times-at-toll-plazas-be-prepared-for-delays-2461691.htmlThe average waiting times for vehicles at toll plazas increased by 29%, even though FASTags accounted for more than 60% of the total toll collection.
The central toll plaza traffic monitoring system which collects live data from 488 toll plazas across India reports that the average waiting for vehicles was 7 minutes and 44 seconds, in the period between November 15, 2019 and December 14.