Flipkart has blacklisted 250 sellers on its platform after the e-commerce player found them to be selling substandard products.
The ecommerce player launched an initiative ‘mystery shopping’ six months ago and its staff and employees from a leading consultancy firm have been shopping from the portal under this initiative. They helped in identifying the sellers, as they would select products of low quality and send pictures to an email id which would be processed by Flipkart’s security team.
Out of 85,000 sellers, Flipkart has received feedback of over 600 sellers. and taken action against 500 sellers. It has also blacklisted 40-50% of the sellers, said the company.
The sellers have been identified selling poor quality products, or defaulting on deliveries, or making wrong packaging or price labelling They will now be trained for delivery, packaging etc.