Saran Chatterjee, the former VP of products in Flipkart has been appointed as the new Chief Executive Officer of Housejoy.
Saran Chatterjee has been roped in at Housejoy to fasten the expansion plans into more cities and services.
CEO Saran said, “I am very excited about the Home Services Industry and joining Housejoy – which is already the leader in this space. Still early days in this challenging sector but the market is large and that presents the opportunity to organise the supply and shape the customer experience. ”
He added, “The crucial piece here is in meeting or exceeding the customers’ expectations and in the process building the confidence and trust in their minds towards the Housejoy services and brand”.
Housejoy claims to have seen more than 8 lakh bookings under their belt, fulfilling close to 4000 orders a day.
They provide a wide variety of services ranging from maintenance and home repairs to high quality plumbing, electrical, computer repairs and also specialized services in beauty and in-house bridal make-up. Housejoy has scaled across 9 cities in less than a year.
I am a little skeptical, how Housejoy could be doing good. It has good a really bad service and they doesn’t let the small businesses associated with them. Providers are not that great and prompt. You people need to be on the top of the kind of services you provide.