FRANK LUNTZ December 24, 2022 Remember, everything you need to say should be up front. All that you want to say can come later. 0 0 0 0 0 0
Key Lessons:Listen to understand.AskSeptember 8, 2022 Key Lessons: Listen to understand. Ask questions to clarify understanding. Avoid jumping to conclusions. View Post
Take another look atSeptember 8, 2022 Take another look at your user journey to identify points of confusion that can be clarified, moments of friction that can be smoothed out, and complex processes that can be… View Post
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