Freshdesk has launched FreshCaller, cloud based call center (a competition to Ozonetel and Knowlarity*).
Still in invite only mode, Freshcaller helps you purchase local, international and toll-free numbers in more than 40 countries around the world. You can make & receive calls with just a browser, set up personalized greetings and Interactive Voice Response (IVR) for your callers and forward business calls to your mobile numbers while you are on the go.
You can run a call center for any location without being physically present there, and be perceived as a truly global brand delighting your customers with your availability and responsiveness.
Location : Chennai
URL : freshcaller.com
*Interestingly, Knowlarity’s main investor, Sequoia is also an investor in Freshdesk.