Freshdesk Raises $5M in Series B Funding from Tiger Global Management and Accel Partners

Freshdesk, the online helpdesk software solution has raised $5 million in financing led by Tiger Global Management. Previous investor, Accel Partners, is also participating in the round.

Freshdesk closed its Series A funding in October last year. Since then, the company has trebled its customer base in just the last quarter (in total, has 700 customers). The company will be using the funds raised in this round to ramp up engineering and also plans to expand its global support team to meet the growing demand, and use the finance to help other growing businesses provide best-in-class support to their customers.

Late or Latest?

Freshdesk earlier demoed at UnPluggd 3rd edition and the founder, Girish Mathrubootham made an interesting statement (a dialogue by actor Rajnikanth) during the demo:

“Event if I come late, I will come with the latest”.

I guess, they are living up to the Rajnikanth dialogue and are disrupting the market which has been declared ‘taken’ by a lot of analysts.

Watch this video from UnPluggd:

Recommended read: What I learnt from my fundraising experience? [The Freshdesk Story]

Also, do check out Freshdesk’s intro video