- General Motors (GM) has partnered with Google to enhance its in-car OnStar service with Dialogflow, a conversational AI chatbot that responds to common driver queries.
- The enhancement is part of GM’s larger plan to create a $25 billion subscription business by 2030.
- GM’s OnStar service is receiving over a million customer inquiries monthly in the U.S. and Canada, aided by Dialogflow’s capabilities to provide accurate and natural sounding responses.
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