Government’s e-Transactions Multiply 100X, Crosses 2 Bn in 2013

In 2013, the Government was expected to spend nearly $7 billion on technology products and services. While they may or may not have reached this goal, the Government’s online transactions sure did grow last year. Over 2 billion Government based e-transactions were made by the end of last year according to eTaal – which records the Government’s e-transactions at the Central and State levels.


E-transaction services include payments made for e-municipality services, water bills, downloading of tenders and other end-to-end services like mGovernance. These are part of  31 ‘mission mode’ projects outlined in the National E-Governance Plan by the Ministry of Information technology.

E-transactions accounted for by the portal include Government to Consumer (G2C), Government to Government (G2G) and Government to Business (G2B) services. The number of transactions have multiplied by 100 times over that recorded in 2012.

The Indian Judiciary and the department of Agriculture were neck to neck for the most number of e-transactions last year. Both crossed the 45 lakh mark with all transactions of the judiciary being made by e-courts. The Kisaan SMS portal that it launched seemed to have got the most traction in the agricultural department with over 44 lakh e-transactions.

Gujarat, Andhra Pradesh, Karnataka and Madhya Pradesh recorded the most number of e-transactions last year. Gujarat had the majority of e-transactions with over 74 lakh transactions.

It looks like 2014 too has started off on a good note, with over 3 million e-transactions taking place in the span of the first six days of January.

Last year the Government had introduced a host of new measures to promote egovernance including approving an expense of Rs 3436.16 crore to implement the fourth phase of Aadhaar. Recently, it also recognised the SMS as an official document to make payments for Government services.

Recommended Read: GovTech in India: A(A)Pain for Govt, Cyber Monitoring, Tech Buying & More [Rewind 2013]

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