HDFC Bank has tied up with Niki.ai, the artificial intelligence firm, to launch a chatbot called OnChat on Facebook Messenger, that allows users to recharge phones, pay utility bills and book cabs.
OnChat is available to non-HDFC bank users as well. It allows you to do the following:
- Prepaid mobile recharges for all major service providers.
- OnChat automatically recommends the best plans for you to select from.
- Pay postpaid mobile bill, utility bills for DTH, Electricity, Water, Gas and Landline.
- Book a cab from Ola or Uber from the app itself.
To sign up, users need to find ‘HDFC Bank OnChat’ on Messenger, and just message‘Hi’. The platform then verifies the user’s phone number and prompts them to carry out transactions.
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