Companies with a Leading with Heart culture make intentional decisions to integrate the needs, fears, desires, gifts, and sense of purpose of their employees into how they work. Leaders model positive and negative behaviors every day that trickle down into the organization and create cultural norms.
Fear of change can poison culture and keep companies from embracing the exact kinds of gifts they need to transform and thrive again. Companies that forget their purpose or fail to see how their purpose has evolved run the risk of being out of step with their employees and customers.