Here are some skills to practice self-regulation so that you can calm down and get clear before handling difficult situations.
- Feel the emotion, but don’t act until you have calmed down.
- Instead of sending the email, send a calendar invite for a one-on-one meeting.
- Plan your conversation, and clarify your intended result.
- Clarify the situation by stating what’s happening that should not be happening.
- Initiate a one-on-one private conversation in person or by videoconferencing.
