How Delivery Apps May Put Your Favorite Restaurant Out of Business

In driving an explosion of digital food sales, platforms like Seamless and Uber Eats are cutting into restaurants’ profits.

Think about it: Aggregators are now bigger than creators and actually ‘own’ the customer.
For a restaurant, nothing is as bad as not being in touch with customer (or not even seeing them / not even getting a chance to upsell them – which is what happens when you dine).
Qn: Are aggregators adding value? or too short term oriented?