Layoffs at Watson Health Reveal IBM’s Problem with AI

Axed engineers say IBM isn’t always smart about artificial intelligence.
According to engineers swept up in a major round of layoffs within IBM’s Watson division last month, the company’s promotions of its “cognitive computing” platform mask its own real difficulties in turning its AI into a profitable business.
“IBM Watson has great AI,” one engineer said, who asked to remain anonymous so he wouldn’t lose his severance package. “It’s like having great shoes, but not knowing how to walk—they have to figure out how to use it.”

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