In our first five

In our first five or six years at Zoho, we had considered ourselves a complete failure because we didn’t make any impact on the market. But maybe in the eighth year, things started happening. 

Think about that from a startup’s perspective: you will fail the first five years, and in the eighth year, things start to pick up. 

We have that kind of patience here, and that is something that is explicitly communicated during hiring. We tell people that this will probably take ten years to master. 

If you don’t have that patience, you shouldn’t be in this. If you don’t have the stamina to go through this, the endurance, you shouldn’t be in this.

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