The Indian e-commerce business is slated to become a $74 bn industry by 2017, according to a report. In Part 2 of our interview with Kunal Bahl, the founder & CEO of Snapdeal shares his thoughts on the growing ecommerce pie in India and if customer loyalty is a myth in the business. He also shares how far Snapdeal has come.

If you missed out on the first part of this series you can watch it in the clip here.

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