While you might have assumed ticketing to be a significant revenue earner for IRCTC, the truth is that it is among the lowest.

  • Internet ticketing (12.4% of topline),
  • Catering (52.9%),
  • Sale of products – e.g. “Rail Neer” brand (11.1%), and
  • Travel and tourism (23.5%).

IRCTC has 100% monopoly on ticketing and catering for Indian Railways – and even after this monopoly, online ticketing only makes it to 12.4% topline rev share.