While you might have assumed ticketing to be a significant revenue earner for IRCTC, the truth is that it is among the lowest.
- Internet ticketing (12.4% of topline),
- Catering (52.9%),
- Sale of products – e.g. “Rail Neer” brand (11.1%), and
- Travel and tourism (23.5%).
IRCTC has 100% monopoly on ticketing and catering for Indian Railways – and even after this monopoly, online ticketing only makes it to 12.4% topline rev share.