23% Failure Rate for IRCTC Transactions in Jan 2010

IRCTC has clocked a total of 6547581 number of successful transactions in the month of January 2010.

In total, there were 77%  successful transactions across all the payment categories.

As far as total transactions are concerned, 23% is a huge failure rate and questions the efficiency of payment gateways.

  • 73% success rate for credit/debit cards, 71% success rate for Net Banking, while Cash Cards drive the maximum ratio – 82%.
  • Interesting to note that debit cards/net banking ruled the transactions (39.7%), followed by Credit cards (26.9%) and Cash Cards (13.1%)
  • Among the cash  cards, Itz Cash cards constituted 76% of the transactions, followed by I Cash and Done card.

Download the Jan data from here.

If IRCTC has 77% success rate, imagine what ecommerce startups go through.

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