It’s a continued and persistent mantra in our company that we don’t solve any customers’ problems.
Let’s assume that Manav uses Tally, I really can’t solve his problem. His problem is the market; his problem is finance; his problem is employee attrition. Those are his problems.
What problem am I solving? I’m not solving any problems.
We never even figure out whether there is a customer problem that requires to be solved. We only try to see the kind of software we can build, which will be delightful for you to use.