iYogi raises $9.5mn from SAP,Canaan and SVB

Remote support company, iYogi has raised $9.5mn from SAP Ventures (), Canaan Partners and SVB India [via].

Canaan and SVB earlier invested $3.1mn in Series A last year and this round of funding will be utilized for expansion into more regions (US/UK/Canada etc)

iYogi’s customer approval rate of 93% and resolution rate of 84% are amongst the highest published benchmarks in the computer support industry.

iYogi’s personalization engine captures the customer’s demographic information and his/her behavioral profile.

Canaan along with Helion recently invested $6mn in Unitedlex, a legal consulting and outsourcing firm.

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