Key Takeaways

  • People are more connected, digitally, than ever. Yet loneliness is epidemic.
  • Combat loneliness by listening to others without distraction.
  • Elevate your small-talk skills by embracing authentic curiosity.
  • Having productive conversations about uncomfortable topics requires empathy. Show appreciation and gratitude.
  • Become a better digital communicator by focusing on your intent.
  • People will still seek out the human connection in the post-pandemic world.
  • Strengthen your connections by expressing vulnerability.

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