Law 8: TRUST

In simplicity, we trust.

The goal of leaning back is to achieve relaxation, the desired state.

Overconfidence is usually the enemy of greatness, and there’s little room for personal ego when pleasing a customer is the true priority.

The more a system knows about you, the less you have to think. Conversely, the more you know about the system, the greater control you can exert.

Sign Up for NextBigWhat Newsletter

Curated. Summarized. Important News. For free.

You May Also Like