Leaders Toolkit

Inviting Participation


What a leader needs to do to invite participation:

  • Demonstrate situational humility – Acknowledge gaps
  • Practice inquiry – Ask good questions and model intense listening
  • Set up structures and processes – Create forums for input and provide guidelines for discussion.
  • This accomplishes confidence in the team that voices are welcome.

Productive Response

What a leader needs to do to garner productive response:

  • Express appreciation – Listen, acknowledge and thank
  • Destigmatize failure – Look forward, offer help. Discuss, consider and brainstorm the next steps
  • Sanction clear violations
  • This creates a shared learning environment with mutual respect.

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