When listening, don’t think about how to reply or judge what you hear. Seek only to learn and understand. Pay deep attention. Hyper-learning needs a relaxed ego and a curious mind that remains open to new ideas. Set aside competition and self-promotion to engage in collaboration and experimentation.
“Collective flow reflects a team becoming one – an emotionally integrated group of people devoid of fear and self-centeredness, totally engrossed in the common task.”
Hyper-learning demands a psychologically safe and positive workplace that invites ideas from all. Everyone should feel safe bringing their authentic, whole selves to work, and caring teams must rally around a shared purpose and values.
Command-and-control hierarchies – which impede or even forbid crucial openness, creativity, and innovation – must give way to purpose, trust, and strong relationships.