Make use of Storytelling

People use stories to make sense of their work and their place within a team. The brain likes clear endings with heroes and villains, but missing information, uncertainty, and lack of transparency create discomfort and prompt us to fill in the gaps with our own stories.

This can be dangerous in a business setting because team members may start creating their own truths, costing the business in the long run. Good storytelling is crucial in providing clarity and preventing misunderstandings.

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