Manage the Emotional Bank Account

  • Successful relationships are built on a healthy emotional bank account.
  • You need to be aware of the behaviors that result in deposits or withdrawals from the bank account.
  • When you have the balance right, it creates a healthy foundation for good relationships.
  • If you have a challenging relationship, focus on topping up the emotional bank account first.

When the bank account is low, you need to ask this fundamental question:

‘Do I really care enough to put in the effort to maintain or improve this relationship?’

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