Managing a Team: Conflicts

Managing a team, be ready that conflicts will arise. Avoiding a conflict is not the best tactic – it leads to dysfunctional work.

How can you create a safe environment where conflicts get resolved?

  • Don’t rely on consensus or voting. In teams, different people have different levels of expertise. It makes sense to rely on those whose level of expertise is higher.
  • Do make decisions depersonalized. There should be a set of standards used to evaluate decisions.
  • Don’t turn a blind eye to simmering issues. Address the problems before it’s too late.
  • Don’t take it out on other teams. Conflict-avoidant managers tend to seek conflicts with other teams and react aggressively to threats coming from outsiders.

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