Managing managers is similar to managing multiple teams. Again, you’re responsible for handling several teams, but there is a difference – the teams you manage are not closely related. Sometimes you don’t even have the skills some of your teams do. That’s why this level is more challenging.
Skip-level meetings are meetings with reports of your reports. Their purpose is to get an idea about the team’s health. One technique is to conduct 1-1s with each person in the organization. This way, big managers can build a surface-level personal relationship with everyone who works in the organization. It’s very useful as it helps the boss to stop seeing people as just “resources”.