The three pillars of motivational interviewing are:
1. open-ended questions
2. reflective listening, and
3. encouragement to change
An interviewer doesn’t try to persuade or advise. Instead, they act as guides to help lead an interviewee to a beneficial conclusion or decision. The main trait of motivational interviewers is that they don’t leave a know-it-all impression. Rather, they induce their interlocutors to feel smart.